Locanda International values the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or interact with our services, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and payment information that you voluntarily provide when making reservations or contacting us.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, the pages you visit, the time spent on each page, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, and improve our website. Cookies are small files stored on your device that help us remember preferences, authenticate you, and track your browsing activity.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process bookings, reservations, and inquiries, as well as provide customer support and respond to requests.
- To Improve Our Website and Services: To analyze and enhance the user experience, troubleshoot issues, and make improvements to our website.
- Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or special offers about our services. You can opt out of receiving these communications at any time.
- Legal Compliance: To comply with legal obligations and protect our rights, we may need to use or disclose your personal information.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for the purposes outlined below:
- Service Providers: We may share your personal information with third-party vendors or service providers who assist us in operating our website, processing payments, or fulfilling your bookings (e.g., payment processors, email service providers).
- Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, court orders, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption protocols for online transactions, firewalls, and other security measures. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
As a data subject, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if required by law).
- Opt-Out: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in the communication.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email address].
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for the content or privacy practices of such websites. We recommend that you review the privacy policies of these third-party websites before providing any personal information.
7. International Transfers
If you are accessing our website from outside Morocco, please be aware that your information may be transferred to and stored in servers located in Morocco or other countries. By using our website, you consent to the transfer of your personal information across borders.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting an updated version on this page with a revised date. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@locandainternational.com
Phone: +212 663 001 256